Bedford Hotel & Congress Centre Brussels, Brussels

The hotel rooms were bigger than expected and very clean, but the check-in process was slow and inefficient. The receptionists lacked enthusiasm and seemed disinterested in providing a good experience. The location was excellent, near the train station and with a rich breakfast, but some improvements are needed for modern needs. The dining experience was inconsistent, with one night being satisfactory while another was poor. On the upside, the hotel had good shower facilities and a choice of amenities, along with spacious lifts. The price offered decent value for money with various facilities available.

I had a lovely stay at the hotel. The rooms were a bit small and outdated, but considering the price and location, it wasn't a big issue as we were out exploring most of the day. The service was excellent, with friendly and helpful staff always ready to assist. The location was perfect, just a short walk from La Grande Place, offering easy access to the city's main attractions. The dining experience was great, with a wide selection of delicious food. Overall, a wonderful place to stay for a Brussels adventure!

The hotel had a mixed experience. The rooms were small and cramped but very clean, and we appreciated being able to open the window at night. However, the check-in process felt rude as they seemed to prioritize other guests over us. The service was friendly and helpful, although there seemed to be an intentional delay during checkout. The location was excellent, near the city center and old town making it very walkable, but the staff's attitude was disappointing. The dining was good, with a wide variety of options, but some items were not promptly replenished. Overall, a stay with ups and downs.

The hotel had some drawbacks like paint falling off the ceiling, mold in the bathroom, and an overcrowded dining room, but the service was fantastic. The location was close to transportation hubs and walking distance to the city center. The dining experience was rather poor, but the hotel facilities were decent.

The hotel is quite ok, especially if there is a plan to explore the old town. The bedrooms were in substandard quality, but I managed to extend my check-out time until 2 pm, even though the room wasn't ready initially, just to get an extra star.

I had a pleasant stay at the hotel. The rooms were really nice and clean, although one light switch didn't work, keeping a light on all night. The service was friendly and professional, but there were some delays in responding to requests. The location was perfect for exploring historical sights, just a short walk from La Grande Place. Overall, a good value for money option in a convenient location.

The hotel had big, tidy rooms with comfortable beds right by the Main Street, offering good facilities like a fridge, TV, aircon, comfy beds, and a power shower all for a very cheap price. The service was a mix of rude behavior, especially making us wait for check-in due to a large group, and some friendly staff despite the hotel seeming old and lacking basic customer handling etiquette. The location was excellent, just a short walk to the Grand Place and surrounded by charming streets with plenty of bars and restaurants, although it's a bit far from the station but perfect for a good night's sleep. The dining experience was described as fantastic, offering almost everything one could want, particularly highlighting the croissants and fruit selection.

The hotel has huge windows facing the streets, friendly and welcoming staff, but the rooms are outdated and in need of upgrading. The location is perfect for easy access to the city center, only a short walk away from major attractions. The dining options are decent, but the breakfast selection could be improved.

The hotel's rooms were clean and good value for money, perfect for a solo traveler despite a strong tobacco smell in one room. The service was a mix of perfect and rude encounters, with an offensive employee standing out. The location was ideal for sightseeing and with convenient transport links. The dining options were mixed, but the croissants and fruit selection stood out. The facilities offered were decent.

The hotel is undergoing maintenance which makes the area quite busy and lacks amenities like kettles in the rooms. It needs renovation to meet the expected standards, especially for the price paid, even though they have added some 20th-century conveniences such as tea and coffee facilities.